Data Protection

Bridgwater Chapter 9087

 

General Data Protection Regulation – May 2018

A note for everyone directly or indirectly associated with Bridgwater Chapter 9087 – for example but not limited to:-

  • Our sponsoring dealership (Riders of Bridgwater)
  • Committee Officers
  • Road Captains & Crew
  • Chapter membership.
  • Website hosting
  • Google (Analytics, Diary, Maps, mobile device etc.)
  • Website visitors
  • Flicker

With the ever changing ways that we as customers and consumers are now able to find inspiration, share reviews, communicate and transact, we have prepared for the new regulations as far as reasonably practicable and embraced them.

That is why the Chapter committee has worked hard to ensure we are compliant with the new regulations, so we can continue to look after our members’ personal information, not just today but in the ever evolving future.

Bridgwater Chapter Committee.


 

Privacy Policy

Introduction

Updated 25th May 2018

Bridgwater Harley Owners Group is run by members, for members under a framework provided by Harley Owners Group (H.O.G) and supported by our sponsoring dealer Riders of Bridgwater; we require information from you to provide you access to our products, events, ride outs and online resources. We hope this page will clearly explain what we collect about you, how we process the information and what we share.

By giving us your personal information, including personal data like your address and phone number, you consent to us collecting and using that information in the ways that we describe in this privacy policy and/or that you have specifically consented to.

 Information we collect about you via membership form

  • Your full name, residential address, phone number, email address, date of birth and gender
  • Associate members  full name, residential address, phone number, email address, date of birth and gender for Associate Membership subscription
  • Your National H.O.G (Harley Owners Group) number
  • Your choices for information OPT-IN

What your information will be used for

  • Your full name, residential address, phone number, email address, date of birth and gender & Associate members  full name, residential address, phone number, email address, date of birth and gender for Associate Membership subscription
    • This information is used to identify you
  • Your email address will be used
    • To contact you about your membership or for renewal reminders
    • Assigning you a login details to access the members-only area of this website
    • Password reset functionality on the website
    • If you have OPTED IN for mailshots we will email you e.g about forthcoming activities or Chapter magazine etc.
  • Your National H.O.G (Harley Owners Group) Number
    • During membership application and annual membership renewal we have a requirement to verify you have active membership with H.O.G (Harley Owners Group). You cannot be a member of a HOG Chapter without an active H.O.G (Harley Owners Group) membership
  • Your phone number:
    • Used as a emergency contact number
    • Critical or late breaking event/ride-out updates. You must opt-in for this service.

Information we store about you

  • Your full name, residential address, phone number, email address, date of birth and gender
  • Family members  full name, residential address, phone number, email address, date of birth and gender for Family Membership subscription
  • Your National H.O.G (Harley Owners Group) number
  • Your membership subscription purchase history
  • Your history of comments made by you on this website
  • Your history of voting and polling options made by you on this website
  • Your photo either individually or part of a group or scene
  • Your use of this website:
    • The areas of the website you visit
    • The amount of time you spend on the site
    • How you came to our website – for example, through an email link or a search engine
    • The type of computer, browser or operating system you use
    • IP Address, network location and internet connection you use
    • A cookie will be placed on your device.

How We Use Cookies

  • Cookies are small text files which are downloaded to your computer or mobile device when you visit a website. They are widely used in order to make websites work and to provide information to the owners of the sites.
  • By continuing to browse our website, you agree to our use of cookies. We use cookies to:
  • make our website work as you’d expect
  • Remembering preferences, so you don’t have to keep re-entering your choices when you visit again
  • We do not use cookies to collect any personally identifiable information or pass personally identifiable data to third parties.
  • Turning cookies off
    • By using our website, you agree to our use of cookies and to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.
    • Most browsers allow some control of cookies though the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them (and to stop cookies from being saved on your hard drive in the future), visit the All About Cookies website
    • However, please note that if you choose to block all cookies you may not be able to access all or parts of our website.

How we process your information – Optional where you have consented

  • Your email address will be used to communicate notices of upcoming social events, ride-outs and other Bridgwater Harley Owners Group business
  • Your mobile number will be used for emergency Text Alerts where events such as social gatherings or ride-outs have late updating changes or cancellation. These are exceptionally rare.
    • Your vehicle registration, VIN number, name and gender will be used where you entered your bike for the annual chapter mileage challenge
    • Your photo may be used and published online to our Bridgwater Chapter Harley Owners group online galleries and our magazine which is printed and published online.
    • Chapter Newsletter – If you choose to join our Chapter newsletter via email or our website, we will use your consented ‘opt in’ data to distribute our newsletter. If for any reason you desire NOT to continue to receive our newsletter, you can easily unsubscribe or request to have your email address removed from our active list of newsletter recipients.
    • We reserve the right to remove information you contribute to this website

Sharing your information with other systems and organisations

  • Our Website – is powered by West Country Media, our third party web services provider. West Country Media is our website hosting provider and they are committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure.
    • When someone visits our website, West Country Media collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). West Country Media is our website hosting provider collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
  • Google (Analytics, Diary, Maps, mobile device etc.) – We make use of a tool from Google called Google analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they’re having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they’re moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. Click here for an overview of privacy at Google
  • Your email address will be used for email marketing related to Bridgwater Chapter Harley Owners group where you have OPTED IN.
  • SmugMug (Flicker)– photos and/or videos where you feature as part of a scene, a group, or individually may be uploaded to our Bridgwater Chapter online SMUGMUG galleries. SmugMug Privacy Policy.
  • PayPal – order Information Privacy and Security used for online purchases. We DO NOT handle your card transactions and we DO NOT store any card details whatsoever. All payments made via our online services are handled by PayPal, a trusted GDPR compliant payment gateway. PayPal Privacy Policy
  • Your mobile phone number will be used for the purposes of sending your late breaking information for social events and/or ride outs where you have given us consent. These alerts are rare! See your mobile phone provider Privacy Policy.
  • Harley Owners Group (H.O.G) – We will access H.O.G membership systems to verify that you are a member of H.O.G. If you consent to taking part in the Chapter Mileage Challenge, your name, motorcycle registration number, VIN number, your name and gender will be uploaded to their systems. H.O.G Privacy Policy.
  • Social Media – Content you have contributed to on this site, photos where you appear as part of a scene or individually may be shared on Social Media platforms as part of Bridgwater Chapter Harley Owners Groups ‘ effort to market themselves. Facebook Privacy Policy. Twitter Privacy Policy.
  • Law Enforcement – we will fully cooperate with UK law enforcement agencies if required.

How we protect your information

  • We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
  • This website has an appropriate SSL certificate as signified by a padlock icon in browser.
  • Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk.

What we don’t do

  • Sell or share your information to third parties unrelated to Bridgwater Harley Owners Group or its activities
  • Store any method of credit / debit card / payment information.
  • Permit third parties outside of the primary officers of Bridgwater Chapter Harley Owners Group to access the website operational systems.
  • We do not have access to your website password. This is your responsibility to maintain. We may reset passwords for website security reasons or at the request of the account holder.
  • We won’t use your email address to invite you to social media platforms.

Retention of Data

  • Your personal information will be stored for as long as you are a member
  • We review expired member accounts annually and look for ex-members with accounts older than 18 months. If within this period you have not renewed your membership we will:
    • Remove your website account. You will not be able to access the members-only area.
    • Destroy your paper application forms
    • Financial history such as membership subscription purchases will be deleted after 7 years

Requesting a copy of your information

  • if you require, we will provide the following:
    • A copy of your signed application form
    • The data stored in this website related to you excluding your password
  • To request this information please send an email to our webmaster
  • We will respond to information requests within 28 days of receiving it
  • We may redact information where the data we provide to you references other individuals, groups or miscellaneous entities. We have a duty of care for their privacy also
  • For security purposes you can only request information about yourself or a person you have legal responsibility for
  • For security purposes, we will only send the data via recorded mail format.

Withdrawing or amending your data or consent choices 

  • You have the right to amend your information or consent as you see fit and we’re happy to help
  • You can OPT OUT of mailshot alerts by notifying our webmaster
  • You can OPT OUT of Text Alerts by notifying our webmaster
  • You can choose to OPT OUT of any of the above services by emailing our webmaster
  • You can choose to amend your data by emailing our webmaster
  • Some amendments may affect our ability to service your membership, for example (but not limited to) an emergency contact number. Where this situation arises we will refer your request to our membership officer for review and advise you of the referral.
  • We will respond to your request within 28 days of receiving it

Leaving Bridgwater Harley Owners Group

  • Your website account will be disabled and deleted as part of a expired account review
  • Financial history such as subscription  purchase will not be deleted
  • We do not offer refunds for members leaving part-way through their membership period

Further Questions?

Contact our webmaster  or director if your questions not covered here.

Bridgwater Harley Owners Group. Chapter No. 9087. Sponsoring dealer: Riders of Bridgwater.©2018 H-D or its affiliates. HARLEY-DAVIDSON®, HARLEY® , H-D® , and the Bar and Shield Logo are among the trademarks of H-D U.S.A., LLC. Third-party trademarks are the property of their respective owners.

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